THE POCKET WATCH GUY.COM COMMITMENT TO YOU!

Guarantee and Warranty

  • 100% satisfaction guarantee on both purchases and repairs. Your satisfaction is of the utmost importance.
  • All the pocket watches that The Pocket Watch Guy sells or services are warrantied for one year from the date of sale or repair.
  • Our warranty does not cover any work done on any watch by anyone else.
  • Our warranty does not cover pocket watch crystals.
  • Pocket watches are neither waterproof nor water-resistant. Our warranty does not cover water damage.
  • Pocket watch technology predates the modern “Shock-Proof” era of watchmaking.
  • Our warranty does not cover damage, such as broken pivots done by severe impacts.
  • Pocket watch technology predates the “Atomic Clock” era of accurate timekeeping. Pocket watches are not as accurate as some modern watches.

Contact Us

If you have any questions or concerns, please email me at jeff@thepocketwatchguy.com or call between 9:00 am and 7:00 pm Pacific Time at 310-486-0572.Thank you,

Jeff – The Pocket Watch Guy
310-486-0572
9039 Alcott St #1 Los Angeles, CA – 90035

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